Return & Refund Policy
🔁 Return & Refund Policy
At Key Nobleworks LIMITED, your satisfaction is our priority. That’s why we’ve created a return and refund process that’s clear, fair, and easy to follow.
✅ 1. Return Eligibility
You have 14 days from the date your order is delivered to request a return.
To qualify:
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Items must be unused, in their original condition, and free of any damage.
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Products that show signs of use or wear may not be eligible.
⏱️ Returns requested after 14 days of delivery are not accepted.
💰 2. Refund Process
Once your return is received and inspected, you’ll receive an email confirming whether your refund is approved.
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✅ If approved: your refund will be processed to your original payment method within a few business days.
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❌ If declined: we’ll explain why the return was not accepted.
⏳ 3. Missing or Delayed Refunds
If your refund hasn’t arrived:
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Check your bank or credit card account again.
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Contact your credit card company — it may take time for the refund to be posted.
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Reach out to your bank — processing times can vary.
📩 Still no refund? Please contact us at support@keynobleworks.com
🔄 4. Exchanges for Damaged or Defective Items
We only replace items if they arrive defective or damaged.
To request an exchange:
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Include your order number, a brief description, and clear photos of the issue.
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We’ll guide you through the return and replacement process.
🚚 5. Return Shipping
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Always contact us before sending anything back.
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Customers are responsible for return shipping costs, which are non-refundable.
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In some cases, return shipping fees may be deducted from your refund.
📬 6. Questions?
Need help or have concerns about your return?
Our team is here to assist — just email support@keynobleworks.com
