FAQ

📦 Shipping Origins

We collaborate with trusted manufacturers across the globe — including China, India, Vietnam, and more — to ensure high-quality products at great value. Orders are shipped with care using reliable carriers such as USPS.

⏱ Order Processing & Dispatch

• You'll receive an order confirmation email immediately after checkout.

• Processing begins within 3 hours and typically takes 3–5 business days.

• During peak periods or unexpected delays, please allow an additional 2–4 days.

• Once shipped, tracking information will be sent via email. (Please allow up to 6 hours for it to activate.)

• Some orders may arrive in multiple shipments — you'll get separate tracking updates for each.

🚚 Delivery Timeframe

• Standard delivery within the U.S. (excluding non-contiguous states) usually takes 14–21 business days via USPS.

• Shipping times may vary slightly depending on your location and carrier performance.

🔁 Returns, Exchanges & Cancellations

• Returns: Accepted for unused items within 14 days of delivery. Please note, original shipping costs are non-refundable.

• Exchanges: We’re happy to offer size or color exchanges within 14 days, for non-defective items.

• Cancellations: Can be requested within 6 hours of placing your order.

For full details, please visit our [Return & Refund Policy] page.

💳 Payment Options

We accept a range of secure payment methods:
Visa, Mastercard, American Express, Discover, and PayPal.